Erik Johansen

Energetic, accomplished, and motivated professional experienced in Information Technology, Programming, and Administration of highly technical systems. Adept in all facets of product life cycles from development through launch in a 24/7, mission critical environment. Possess excellent analytical skills capable of understanding and interpreting technical systems, developing innovative and effective problem resolution coupled with excellent interpersonal and communication skills.

Demonstrated skills in taking initiative, increasing productivity and efficiency. Respected by management and peers for technical and application expertise and proven ability to make sound decisions. Voracious appetite for new technologies. Extremely loyal, honest and personable with a reputation for an irreproachable work ethic, approachability, customer focus, and a consistent commitment to operational and service excellence in all areas.

Operating Systems: Linux, Free BSD, Open BSD, VMWare, Irix, AIX, Solaris, Windows
Languages: Perl, Unix shell (sh / bash), Ruby, Visual Basic
Databases:mySQL, Sybase, Postgresql, Oracle, MSSQL
Software: Apache, Tomcat, Web Sphere, named, procmail, GNU tool set, OpenLDAP
Administration: Nagios, Open View, UnicenterTNG
Networking: TCP/IP, Open SSH, DNS, tcpdump, Open BSD's pf firewall, Cisco, Linksys
Business: Technical Documentation, Process Documentation, Technical Planning, 24/7 Support
Other: Electronic Music Production, Digital Photo Manipulation

Certified CompTIA Network+ 2003
Certified Comp TIA A+ 1998

Collaborated with QA team to ensure a high quality, next generation Video-On-Demand product. Developed and managed complex quality assurance tests, recommended administrative and testing enhancements ensuring a more effective use of time.

• Created maintenance scripts to administer project content management functions for development of best practices.

Designed open-systems infrastructure solutions. Spearheaded 24-hour administrative coverage of servers designed to facilitate media downloads for customers of Wal-Mart and TransWorld entertainment. Delivered solutions to complex technical issues across all technologies.

• Enhanced research and analysis functionality by creating and implementing an improved and more efficient centralized log management.
  

• Increased productivity on manual functions by creating and introducing Perl applications and Linux shell scripts.
  

• Researched, configured, and compiled Linux kernel options for virtualized and bare-metal servers to deliver high performance operating systems for the application and development environments.

Implemented and administered open system / multi-tiered applications requiring data translation, database migration, customer facing applications, and testing environment enabling ODS to modernize its legacy insurance application yielding a significant increase in processed insurance claims. Ensured application integrity and reduced challenges reported by quality assurance teams through proficient management of the software development cycle.

• Spearheaded best-practice initiatives for programming teams.
  

• Designed and implemented Perl applications that effectively reduced deployment time.
  

• Evaluated and introduced open source technologies to management teams that minimized expenses of technical and budgetary resources.

Performed quality assurance evaluation on NIC silicon and open source operating system hardware ensuring the quality of Intel's products.

• Designed heterogeneous networks and client-server environments in support of QA testing requirements requiring the configuration of network switches and the patching of cables.
  

• Assisted project management team in development of QA testing applications, script creation effectively minimizing time spent on manual testing across multiple environments.

Coordinated and distributed paper-based and imaged-document system communications via e-mail for the Retirement Plans department.

• Updated communications sorting and distribution by developing a MS Access application to interface with Oracle database which was core to the replacement of their paper-based / list system

Performed information security auditing across various Unix & Windows operating systems to fulfill SEC requirements for the rating of company stock. Managed deployment of information security auditing and monitoring applications across 250+ mid-range servers. Functioned as first response facilitator for information security incidents; provided severity determination, and escalated incident reports as needed.

• Significantly reduced management's time involved in reporting requirements by developing an auditing project management application and security monitoring rules and alerts.

Planned, implemented and administered networking, server, database and desktop modernization efforts for a United States Air Force contractor in support of Air Force F-15 fighter training. Audited information security and compliance as directed by AFB Information Security and Department of Defense.

• Administered Air Force Base-wide MSSQL database and application requiring performance tuning, an upgrade of the database product and database, backup scheduling, and making the application accessible across the entire AFB in a young network infrastructure.
  

• Delivered technical support to 200+ desktop, application and network clients.